Shipping policy

At PawNest, we partner with global merchants and suppliers to bring you high-quality products for your pets at the best competitive prices. 

Order Processing Time
• All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. 

Shipping Estimates
• Standard Shipping: Estimated delivery time is 7–15 business days, depending on your location and the supplier's warehouse. 
• Please note that shipping times may vary slightly during peak shopping seasons or due to unexpected customs delays.

Tracking Your Order
• You will receive a shipping confirmation email containing a tracking number once your order has been dispatched. You can use this number to track your package's journey directly on our website.

Customs, Duties, and Taxes
• PawNest is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).